Your trust matters to us. Here's how we handle your information.
PIPEDA Compliant
We follow Canada's privacy laws to keep your data secure.
Look, we get it - privacy policies can be a slog to read through. But when you're dealing with your financial info, you deserve to know exactly what's happening with your data. So we're gonna lay it out straight.
At Luminarion Front Accounting, we've been helping small businesses in Vancouver since day one, and trust is everything in this relationship. You're sharing some pretty sensitive stuff with us - tax documents, payroll info, financial statements - and we don't take that lightly.
This policy explains what information we collect, why we need it, how we protect it, and what rights you've got when it comes to your personal data. We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable provincial privacy legislation in British Columbia.
Bottom line: We only collect what we need to do our job well, we keep it locked down tight, and we'll never sell your information to anyone. Period.
Here's the deal - to handle your accounting and tax work properly, we're gonna need some info from you. Let's break down what we collect and why:
We're not collecting your info just for kicks. Here's exactly what we do with it:
Okay, this is where we get serious. Your financial data is like the crown jewels, and we treat it that way. Here's how we keep everything locked down:
We're pretty protective of your info, but there are some situations where we might need to share it. Here's the complete rundown:
Sometimes we're legally required to share information with:
We work with carefully vetted partners who help us serve you better:
Note: All third-party providers are bound by strict confidentiality agreements and must meet our security standards.
We may disclose information if required by law:
Under Canadian privacy law, you've got some solid rights when it comes to your personal information. Here's what you can do:
You can request a copy of all the personal information we have about you. We'll provide it within 30 days, usually much faster.
Found an error? Let us know and we'll fix it ASAP. Accurate records matter for both of us.
You can ask us to delete your data, but there's a catch - we might need to keep some records for tax and legal purposes. We'll explain what we can and can't delete.
You can ask us to limit how we use your information while we're sorting out any concerns you have.
Need to take your data elsewhere? We'll provide it in a commonly used format so you can move to another accountant if needed.
Don't want marketing emails? No problem. You can unsubscribe anytime (though we'll still need to send you important account-related stuff).
Just reach out to us:
We'll verify your identity (gotta make sure we're talking to the right person) and respond within 30 days. Most requests get handled way faster.
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